Real MLearning Solution
Now after years, and having earned enough to own a house with a portico, still do not have that luxury of sitting there with my cup of tea and favourite reading. This is â€œthe thingâ€ with our generation. We have earned enough to go on holidays with our family, owning nice houses, shopping all big brands in those shining malls, owning big cars and various electronic gadgets but still relaxing and reading is far fetched dream.
Our generation has grown up to become highly impatient, always active on something or other (read as always on the move), with extremely low attention span. To add to the misery, we are always crowded with people, information and choices which further makes us running and scanning options. We have become very ambitious and dont want to be left behind not to be tagged the one who does not know about the latest gadget or app on the block. Distances in metro cities are adding no less complications which are eating about 20% of waking time. I see the younger or millennial generation to be even more impatient and edgy. (They are called AOL Always on Line) given their love with technology). Reading book is becoming habit of old age.
This change in society, behaviour needs a different solution to make people read / learn. However, unfortunately, I see a huge gap between the way organizations are still running their learning and development initiatives and learning aptitude of people. Organizations are still stuck to traditional learning model which are same age old role based TNI, classroom trainings, seminars, e-learning through LMS, physical libraries and tracking learning hours to measure performance of learning function. How would an ILT or 8 hrs of classroom session provide effective learning if participants get whatsapp / facebook popups every 5-10 mins or push notifications about interesting deals from various m-commerce apps? Mostly ILTs run with 50% of capacity due to delivery pressure in projects. How a learning head ensures that all the faculties who enter the classroom are effective instructor along with being an SME. Only 10% of the ILTs have post training assessment. How learning is ensured out of those long ILTs? The completion rate of e-learning courses is not more than 20% and MOOC is even lower to be at 10%. If one starts adding up the cost of actual learning per hour, CEOs will never like to see those figures.
Looking at the situation, there is a need to look at disruption in learning solution from traditional one. Generally industry is moving towards mlearning for the solution but there is no disruption actually.They think mlearning offers learning on the go and hence learner can consume content whenever he/she wants. But they miss out the fact that providing the same e-learning content or ppts or pdfs or videos is surely not helping and thats the reason MOOC completion rate is still 10% though most of them are available on mobile as well.
Modern studies show that different people learn in different ways. Providing the same content to all employees could be efficient way of providing content but is surely not an effective way to make people learn. I like to be engaged while I am learning which means interactive content will engage me more while somebody else likes to read a detailed explanation to absorb the concept while the third person knows the basics but wants to keep himself abreast with the latest happenings and hence wants a small capsule daily. Offer people choices the way they want to learn to get maximum learning effectiveness. Of course, device has to be smart phones as they are ubiquitous now.
Since people will find it engaging, the participation will be much higher and so would be learning recall and hence the cost of per person and per hour learning will reduce significantly even after bringing various learning methodology.